Refund policy

Policy Details
Shipping - Orders processed within 14-15 business days.
- Tracking details provided once shipped.
- Order delivery time 6-7 business days.
Return Eligibility - Returns must be requested within 14 days of delivery.
- Items must be unused, in original condition, and include all packaging/tags.
Return Fee - 20% Restocking fees will be deducted from total amount.
- Shipping cost $109.91 will be deducted from total amount.
Return Shipping Customer is responsible for return shipping costs.
Refund Method Refunds are issued to the original payment method after inspection and approval.
Non-Returnable Items Grillz, Custom Pendants, Customized, Personalized, or final-sale items are not eligible for return.
Support For questions, contact us at info@icecubegrillz.com