Refund policy
| Policy | Details |
| Shipping |
- Order processed within 2-4 weeks depending on order and after received perfect teeth impressions. |
| Return Eligibility | - Product must be return within 14 days from delivery day. - Items must be unused, in original condition, and include all packaging/tags. |
| Return Fee | - 20% Restocking fees will be deducted from total amount. - Shipping cost will be deducted from total amount. |
| Return Shipping | Customer is responsible for return shipping costs. |
| Refund Method | Refunds are issued to the original payment method after inspection and approval. |
| How To Start Refund | To initiate your refund, please email us with your Order Details, Return Reason, and Tracking Number. Send your request to the email address below. |
| Non-Returnable Items | Grillz, Custom Pendants, Customized, Personalized, or final-sale items are not eligible for return. |
| Support | For questions, contact us at info@icecubegrillz.com |
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