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Free standard shipping on orders over $99
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Specification | Details |
---|---|
Material | 925 Sterling Silver |
Plating | Thick 14k Gold plated on Silver |
Lock | Durable Lobster Clasp |
Diamonds | VVS Moissanite Flawless Diamonds |
Diamond Clarity | Top D color — colorless |
Diamond Cut | Excellent Round Cut |
Diamond Tester | Certified |
Diamond Setting | Prong — Hand set (each diamond) |
Passes Diamond Tester | Yes |
You can check all our product prices on our website and grab the best deal that suits you.
All our grillz are custom made. Once you choose your product, we will ship a mould kit to your doorstep. After taking your teeth impressions, you’ll need to ship the mould back to us. Our expert team will then create your custom grillz and ship them back as per your order.
For chains and bracelets, please select your preferred thickness, length, and color so that we can manufacture and ship your custom product in a timely manner.
For custom-made pendants, once you place your order, our design team will contact you via WhatsApp to discuss design details and guide you through each step of the process.
We operate manufacturing units in three countries. Once you place your order, it is directly processed and sent to our manufacturing facility in real time for production.
For any help or inquiries, feel free to contact us via Instagram, Email, or WhatsApp.
Customers are responsible for providing a high-quality teeth mold impression. Our grillz are custom made to fit precisely according to the impressions we receive.
We have provided detailed photos and videos showing how proper teeth impressions should look. Customers must verify their impressions using these references before sending them back.
If we do not receive perfect teeth impressions within 60 days of your order, additional charges may apply due to any pricing changes that have occurred since your original purchase.
All sales on custom-fitted grillz are final once production begins. After receiving your completed custom grill, you have seven (7) days to notify us of any fitting issues or defects.
We offer one free adjustment within this period. To process the adjustment, customers must provide new teeth impressions (excluding single and double caps).
Additional adjustments will incur a $100 fee, which includes a new mold kit, shipping, and insurance.
Free adjustments are not available for any handset iced-out grillz. Each piece is handcrafted to order based on the customer’s impressions.
Policy | Details |
---|---|
Shipping |
- Free shipping on orders over $199. - Orders processed within 6–7 business days. - Tracking details provided once shipped. |
Return Eligibility |
- Returns must be requested within 14 days of delivery. - Items must be unused, in original condition, and include all packaging/tags. |
Return Fee |
- A processing fee of $110 + 25% of the product price applies. - Example: If product is $200 → fee = $110 + $50 = $160. |
Return Shipping | Customer is responsible for return shipping costs. |
Refund Method | Refunds are issued to the original payment method after inspection and approval. |
Non-Returnable Items | Grillz, Custom Pendants, Customized, Personalized, or final-sale items are not eligible for return. |
Support | For questions, contact us at icecube.ca01@gmail.com. |
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