Description
xThe Cuban chain features a distinctive, interlocking pattern that offers both durability and a bold aesthetic. Crafted to sit comfortably around the neck, this chain provides a timeless look suitable for daily wear or special occasions. Its sturdy design ensures long-lasting wear, making it a valuable addition to any jewelry collection seeking strength and style in one piece.
Additional Information
xCustomers are responsible for providing a high-quality teeth mold impression. Our grillz are custom made to fit precisely according to the impressions we receive.
We have provided detailed photos and videos showing how proper teeth impressions should look. Customers must verify their impressions using these references before sending them back.
If we do not receive perfect teeth impressions within 60 days of your order, additional charges may apply due to any pricing changes that have occurred since your original purchase.
All sales on custom-fitted grillz are final once production begins. After receiving your completed custom grill, you have seven (7) days to notify us of any fitting issues or defects.
We offer one free adjustment within this period. To process the adjustment, customers must provide new teeth impressions (excluding single and double caps).
Additional adjustments will incur a $100 fee, which includes a new mold kit, shipping, and insurance.
Free adjustments are not available for any handset iced-out grillz. Each piece is handcrafted to order based on the customer’s impressions.
Shipping & Return Policy
x| Policy | Details |
|---|---|
| Shipping |
- Free shipping on orders over $199. - Orders processed within 6–7 business days. - Tracking details provided once shipped. |
| Return Eligibility |
- Returns must be requested within 14 days of delivery. - Items must be unused, in original condition, and include all packaging/tags. |
| Return Fee |
- A processing fee of $110 + 25% of the product price applies. - Example: If product is $200 → fee = $110 + $50 = $160. |
| Return Shipping | Customer is responsible for return shipping costs. |
| Refund Method | Refunds are issued to the original payment method after inspection and approval. |
| Non-Returnable Items | Grillz, Custom Pendants, Customized, Personalized, or final-sale items are not eligible for return. |
| Support | For questions, contact us at icecube.ca01@gmail.com. |
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